SoftHug Return Policy

At SoftHug, we want you to love your purchase! If you’re not completely satisfied, we offer a hassle-free return process.: You can return items within 30 days of receiving your order for a full refund or exchange.
- Items must be unworn, unwashed, and in their original condition with tags attached.
- Final sale items are not eligible for return.
- Simply contact our customer service team at CandMstore1@outlook.com, and we’ll provide you with return instructions.
We’ll do our best to ensure your experience with SoftHug is always positive. If you have any questions, feel free to reach out!